Support
BrinGET.ai is operated by Extradock LLC (Ohio, USA), doing business as BrinGET.ai.
We answer within two business days. Please include the email address on your account and, for a bug, your device model and app version (Settings → Help shows it).
Getting started
- Invite codes. While BrinGET.ai is in early access, creating an account requires an invite code from an existing member or from us — email support@bringet.ai to request one.
- Sign-in options. Email + password or a magic link, plus Continue with Google where it's offered (third-party sign-in buttons appear only for providers we have enabled; the iPhone app shows them only once Sign in with Apple is available). If a confirmation email doesn't arrive, check spam, then use "Resend confirmation" on the sign-in screen.
- Permissions. The app asks for contacts only when you tap "Pick from contacts" in the assign sheet, for the microphone only when you tap the mic button, and for notifications only when you turn them on in Settings → Notifications. Every feature works without them.
Delete your account
You can delete your account and all associated data yourself, at any time, from inside the app:
- Open Settings → Account (web: the profile menu → Account).
- Tap Delete account and confirm with your password.
Deletion is immediate and irreversible: your profile, lists, items, contacts, to-dos, activity, usage analytics, AI prompt logs, and push tokens are removed, as described in the Privacy Policy §7. Backups roll off within 30 days. Settle-up records that another member depends on keep only a name snapshot so their audit trail survives.
If you can no longer sign in, email privacy@bringet.ai from the address on the account and we will delete it for you.
Delete some of your data (keep your account)
You do not have to delete your account to remove data:
- Lists, items, contacts and to-dos — delete them in the app. Deleted lists sit in Trash for 30 days, where you can purge them immediately.
- Analytics and affiliate-click history — turn off Settings → Data & privacy. Collection stops and your stored affiliate-click history is deleted (see the Privacy Policy §3 and §6 for what else that toggle covers).
- Vendor quote requests — email privacy@bringet.ai to withdraw a request (Privacy Policy §4.2).
- Anything else — email privacy@bringet.ai from the address on your account and say what to delete. We confirm within 30 days (GDPR Art. 17 / CCPA).
Export your data
Settings → Data & privacy → Export my data downloads a JSON file with everything tied to your account. The same screen has the "Help improve BrinGET.ai" toggle that turns usage analytics and AI prompt logging off.
Common questions
- Someone assigned me an item — how do I answer? Open the Inbox tab and tap Accept or Decline. You can also volunteer for open items from any list you're a member of.
- How do reimbursements work? Record what you paid on the item, then use "Get paid back" on the list. BrinGET.ai only tracks who owes whom; payments happen in your own Venmo, PayPal, Cash App, or Zelle.
- Shopping links. Some "Where to buy" links are affiliate links; we may earn a commission at no extra cost to you (see the Terms §7).
- Report a list or block someone. Use "Report" from a list's ⋯ menu and "Block" from a member's row; blocked people disappear from your pickers and inbox.
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